These are the rules for using Clustr, operated by Axiant Labs Private Limited, Mumbai, India. By signing up you agree to these Terms, our Privacy Policy and our Community Guidelines.
Who can use Clustr
- You must be at least 13 years old
- By using Clustr you're confirming you meet that
Your account
- Keep your password safe and don't share it
- You're responsible for what happens on your account
- Don't create multiple accounts to get around our rules
- We can suspend or remove accounts that break these Terms
Your content
- You own what you post
- By posting, you give us permission to show and distribute your content on Clustr so we can operate the platform
- That permission ends when you delete your content or account, unless others have already shared it
- You're responsible for having the right to post what you share
Our stuff
Clustr's name, logo, design and code belong to Axiant Labs. Don't copy, modify or reverse-engineer any part of it without permission. If you suggest features, we may use those ideas without owing you anything.
Don't do these things
- Break our Community Guidelines
- Use Clustr for anything illegal
- Harass or threaten other users
- Post content that infringes someone's copyright or trademark
- Try to access other people's accounts
- Use bots, scrapers or automation without our permission
- Interfere with Clustr's systems or security
- Spread malware, spam or phishing links
Prohibited content (required by Indian law)
Under Rule 3(1)(b) of the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021, you must not host, display, upload, modify, publish, transmit, store, update or share any information that:
- Belongs to another person and which you do not have a right to
- Is obscene, pornographic, paedophilic, invasive of another's privacy including bodily privacy, insulting or harassing on the basis of gender, or racially or ethnically objectionable
- Relates to or encourages money laundering or gambling
- Promotes enmity between groups on grounds of religion or caste with intent to incite violence
- Is harmful to a child
- Infringes any patent, trademark, copyright or other proprietary rights
- Deceives or misleads the recipient about the origin of the message
- Knowingly communicates misinformation, or information that is patently false and untrue or misleading in nature
- Is patently false and untrue, published to mislead or harass a person or entity for financial gain or to cause injury
- Impersonates another person
- Threatens the unity, integrity, defence, security or sovereignty of India, friendly relations with foreign states, or public order, or incites a cognisable offence, or prevents investigation of an offence, or is insulting to any other nation
- Contains a virus or code designed to interrupt, destroy or limit the functionality of any computer resource
- Violates any law for the time being in force
If you don't comply with these rules, our Community Guidelines, our Privacy Policy or these Terms, we may immediately end your access, remove the content, or both. We'll remind you of this once a year, as the law requires.
Moderation
We moderate based on our Community Guidelines and Indian law, including the IT Rules, 2021 as amended in 2026.
We follow lawful removal orders from Indian courts and authorised government authorities and act on them within 3 hours.
For complaints about non-consensual intimate imagery, nudity, sexual content, morphed images or impersonation, we act within 2 hours. For other complaints about content concerning you as an individual, we act within 36 hours.
If we remove your content, we email you and you can reply to appeal.
Copyright complaints
If you think someone is using your copyrighted work without permission, email support@axiantlabs.com with a description of the work, where it is on Clustr, your contact details, a statement that you believe the use isn't authorised, and a statement that your information is accurate and you're the rights holder or authorised to act for them.
Links to other sites
We're not responsible for third-party sites Clustr links to. Use them at your own risk.
No guarantees
Clustr is provided "as is". We can't promise it will always be available, error-free or secure. We're not responsible for content posted by other users.
Limits on liability
To the extent the law allows, Axiant Labs isn't liable for indirect, incidental or consequential damages from using Clustr. Our total liability for any claim won't exceed what you've paid us, if anything, in the last 12 months.
You're responsible for your actions
If your use of Clustr or your content leads to a legal claim against us, you agree to cover our costs, including reasonable legal fees.
Governing law
Indian law. Disputes go to the courts of Mumbai, Maharashtra.
Changes
We may update these Terms. We'll tell you about important changes through the app or by email at least 30 days before they take effect.
If part of this doesn't hold up
If a court finds any part unenforceable, the rest still applies.
The whole agreement
These Terms, plus our Privacy Policy and Community Guidelines, are the complete agreement between you and Axiant Labs.
Grievance Officer
As required by the IT (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021:
- Name: Samir Deshpande
- Email: support@axiantlabs.com
- Address: Axiant Labs Private Limited, Unit No. 1820, Chandak Unicorn, New Ambivali CHSL, Dattaji Salve Marg, Off Veera Desai Rd, Jeevan Nagar, Andheri West, Mumbai - 400053
We acknowledge complaints within 24 hours and resolve them within 7 days. If you're not satisfied with our decision, you can appeal to the Grievance Appellate Committee (gac.gov.in) within 30 days, under Rule 3A of the IT Rules, 2021.
Questions
support@axiantlabs.com, or write to the address above.